It's always a good idea to spend a few minutes getting acquainted with our booking conditions prior to signing up for your Detours trip.
All of our trips are "guaranteed departures" which means that we do not have a minimum number of travelers required to confirm a departure. That said, Detours reserves the right to cancel a trip based on situations out of our control which can include political instability, terrorism, natural disasters, etc. We will always give our travelers as much notice as possible if any situation arises that forces a trip cancellation.
We keep it nice and simple:
- $500 deposit - Non refundable
- Remaining balance - 100% refundable until 60 days prior to trip departure. Within 60 days of trip, non-refundable.
It's optional, but we always suggest taking out comprehensive travel insurance which can include trip cancellation, baggage delay, etc. Travel insurance can be purchased through our Insurance page.
All published prices are based on twin-share (2 travelers per room). Solo traveler? No problem! We offer two options for our solo travelers:
- Roommate Matching: We will match you up with a person of the same gender to share a room (two separate beds) at no additional cost. Please note that we can not guarantee any specific roommate features (ie: non-snorers, non-smokers, etc).
- Private Room: We charge a very reasonable private room fee to give you your own room for the duration of the trip. This fee is different for each trip; please check the specific trip page for details.
PASSPORTS AND VISAS
We are here to help with any information you require regarding passport and visa requirements in each of the countries we operate in. The responsibility, however, relies on the traveler to ensure the passport is valid for 6 months beyond the trip end date, as well as visas are obtained and valid. We cannot be held responsible for individual passport or visa problems that may arise.
PROMOTIONS / PROMO CODES
From time to time we run promotions which offer promo codes applicable to Detours trips. The following restrictions apply to all promo codes:
- May not be combined with other promotions/discounts
- Are valid for new bookings only
- Registrations must be made online via www.detourstravel.com/registration
International flights to the destination country are not included in the trip cost. If you would like assistance with booking your flights we suggest visiting our Flights page and filling out the appropriate form to receive a flight quote from our trusted partners at Finisterra Travel.
We definitely aren’t the “big 50-person tour bus” kind of company. We believe the best way to experience a new place is with a more intimate group rather than a parade of people. That’s why our groups range in size up to 15 members plus one trip leader. In rare cased to solve rooming issues we allow a 16th group member. This gives everyone lots of opportunities to meet new people and make some new BFF's while not overwhelming our destinations. Wondering how many people are booked on your upcoming trip? Just ask!
Occasionally, situations arise that require a change of accommodation, itinerary, mode of transport, schedule, etc. Detours will always inform our travelers of these changes as soon as possible as they arise. We cannot be held responsible for major changes forced by circumstances beyond our control (natural disaster, political instability, extreme weather, terrorism, etc.).
Any traveler who makes rascist / abusive / offensive or any other form of discriminatory actions or physical assault against any group members, trip leaders or any third party will be removed from the tour and will not be entitled to a refund for any missed services or accommodation.